Hp speakers not working

On this page, you'll find information about what to do you if you are not getting any sound out of your computer speakers. The troubleshooting sections below should be followed in order because they're written to help you identify your issue through the process of elimination. This step may seem trivial, but problem-solving works best when you start with the basics. Verify that the volume knob on the speakers is turned up enough to produce a sound.

Every pair of speakers with knobs increases the volume by turning it left to right, otherwise known as clockwise. If you are using a laptop computer with no external speakers connected, make sure the volume is turned up by using controls on the keyboard. The volume controls may be buttons shown in the imageor the secondary function of another key, generally indicated with blue text and activated by holding the Fn key at the same time.

An important aspect of sound on a computer with external speakers is that it's primarily controlled by software. For example, if the volume is lowered or off in the software settings, it wont matter how high the external speakers are turned up.

The speakers won't produce sound. Therefore, users should verify the sound settings in the software are properly turned up. Another common mistake is for users to accidentally press the mute key on their keyboard.

To check if mute is turned on, look in the lower right side of the Taskbar for a symbol resembling a speaker with a "no" sign shown right.

If you are troubleshooting a laptop computer, skip this step since you cannot verify the laptop speaker connections. Sound devices connected to the computer have different cables and therefore use different ports. First, check that your speaker cable connects to the sound card on the back of the computer. As seen in the picture, the sound card has multiple jacks. Speakers must be plugged into the Line Out connector, which is usually indicated by an image of sound waves with an arrow pointing out.

The jack itself is usually green in color. Even if the speakers worked in the past, check the connection since it's not uncommon for cables to become loose or be pulled out of place. Ensure the power cable connects to the back of the right speaker, or in some cases, the subwoofer. Most speakers have a small LED light indicating if the speaker is on or off. Once you've turned the speakers on usually by using a button or by moving the volume knob from left to rightcheck to see if the light is illuminated.We are experiencing longer than expected wait times to reach an agent.

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Internal speakers are not working on HP laptop

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Are you working from home? The steps in this document describe how to troubleshoot and fix the problem when there is no sound coming from the speakers. Before you begin: Restart the computer If there is no sound coming from the audio device connected to your computer, the issue might be caused by an application controlling that device and preventing other applications from using it.

Before attempting the other troubleshooting procedures in this document, restart your computer, and then test the audio to see if the problem is fixed. Step 1: Use the Troubleshooting tool The Troubleshooting tool in Windows 8 can automatically fix common problems with your computer, such as audio recording.

Although it may not fix every problem, it is useful to run the Troubleshooting tool first before you manually correct problems. Watch a video on using the troubleshooting tool in Windows 8. Move the mouse pointer to the lower left corner of the screen, right-click, then select Control Panel from the menu.

Figure : Control Panel. Under System and Securityclick Find and fix problems. Figure : Find and fix problems. Figure : Troubleshooting Hardware and Sound. Troubleshooting audio recording and audio playback Click Playing audio or Recording audioand click Next.

Figure : Recording Audio. Figure : Playing Audio. Select the device you want to troubleshoot and click Next. Figure : Detecting problems. When the troubleshooter is done, the Troubleshooting has completed page displays listing any problems found and what changes were made to the computer. Figure : Troubleshooting completed. If a recommended action displays, select Apply this fix or Skip this step to continue to search for other problems. If your problem has not been resolved, check for sound from headphones.

Step 2: Check for sound from the headphones Two types of headphone connectors are available on HP computers. One supports only sound to the headphones, and the other supports sound to the headphones and the use of a microphone.We are experiencing longer than expected wait times to reach an agent.

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hp speakers not working

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speakers not working after upgrade to Windows 10

This page requires Javascript. Modify your browser's settings to allow Javascript to execute. See your browser's documentation for specific instructions. HP Customer Support. Select your model. How does HP install software and gather data? Are you working from home? The steps in this document describe how to troubleshoot and fix the problem when there is no sound coming from the speakers. Click Startand then click Control Panel. Under System and Securityclick Find and fix problems.

The Troubleshoot computer problems page opens. Under Hardware and Soundclick Troubleshoot audio playback. The Playing audio troubleshooting page displays. Click Next to continue. Select the audio connection device you want to troubleshoot, such as speakers. Then click Next. When the troubleshooter is done, the Troubleshooting has completed page displays listing any problems found and what changes were made to the computer. Step 2: Checking volume and mute settings The volume setting for one or more sound devices might be disabled or set too low.We are experiencing longer than expected wait times to reach an agent.

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hp speakers not working

Error: Javascript is disabled in this browser. This page requires Javascript. Modify your browser's settings to allow Javascript to execute. See your browser's documentation for specific instructions. HP Customer Support. Select your model. How does HP install software and gather data?

Are you working from home? If your microphone doesn't work, the sound is too low, or other microphone audio issues are occurring, troubleshoot the device using the steps in this document. Step 1: Check the microphone hardware Make sure the microphone has power, is turned up, and functioning. If the microphone operates on battery power, make sure the batteries are correctly seated and are functional.

If the microphone operates on external power, make sure that all the power connections are secure and the power cord is connected to a power source. Disconnect the microphone from the computer port, and then re-connect it. Connect the microphone to another device, such as another computer, and then try to use it.

If the microphone functions correctly when connected to the other device, a driver or computer recognition issue might be causing the problem. Continue to the next step to check for an update to the audio driver. If the microphone does not function correctly when connected to the alternative device, then the microphone might need to be replaced.

Step 2: Update the audio driver An old audio driver can cause your microphone to function incorrectly. Make sure the audio driver is current. Right-click the name of the sound hardware, and then select Update Driver.

Click Search automatically for updated driver softwareand then wait for Windows to update the driver software. When the update is installed successfully, a Windows has finished installing the driver software for this device window displays.Keep in touch and stay productive with Teams and Officeeven when you're working remotely. Learn how to collaborate with Office Tech support scams are an industry-wide issue where scammers trick you into paying for unnecessary technical support services. You can help protect yourself from scammers by verifying that the contact is a Microsoft Agent or Microsoft Employee and that the phone number is an official Microsoft global customer service number.

I own an HP Envy with Beats internal speakers. I recently updated to Windows 10, and now my speakers do not work. My headphone jack still works, but the volume of output is significantly lower. How do I fix these issues? Install all pending updates on the system, restart and check the status of the issue. Further, I suggest you to try the below methods and check if it helps to resolve the issue. Windows 10 has a built-in troubleshooter to check and fix issues with Sound.

I would suggest you to run this troubleshooter to check if the issue is with your Audio. Refer these steps: 1. Change the view by option on the top right to Large icons.

Click on troubleshooting and click on the view all option on the left panel 4. Run the playing Audio troubleshooter. Method 2. Try updating the Audio drivers from the manufacturer's website and check if the issue persists. Follow the steps to update the audio drivers: a. Expand the Sound, Video and game controllers.

Right-click on the Sound card and click on Update driver software. Restart the computer and check. Open Startenter Sound, select it from the list of results, and then, on the Playback tabselect a device, then Set Default. Hope this information is helpful. Did this solve your problem? Yes No. Sorry this didn't help. I suggest you to refer the link suggested by Lonnie L on February 22, and check. Right-click on the Sound card and click on Uninstall.

April 14, Keep in touch and stay productive with Teams and Officeeven when you're working remotely.

hp speakers not working

Site Feedback. Tell us about your experience with our site.Keep in touch and stay productive with Teams and Officeeven when you're working remotely. Learn how to collaborate with Office Tech support scams are an industry-wide issue where scammers trick you into paying for unnecessary technical support services. You can help protect yourself from scammers by verifying that the contact is a Microsoft Agent or Microsoft Employee and that the phone number is an official Microsoft global customer service number.

Welcome to Microsoft Answers Community site. I would suggest you to try out these options:. Option 1: I would suggest you to restore the defaults of the speakers and check if that can resolve this issue. Option 2: Click here to Diagnose and repair problems with sound and audio. Option 4: I would also suggest contacting the Laptop manufacturer for additional support and verify if they have any updates on this issue and if they can help to fix the same. Did this solve your problem?

Yes No. Sorry this didn't help. April 14, Keep in touch and stay productive with Teams and Officeeven when you're working remotely. Site Feedback. Tell us about your experience with our site. I have a the same problem with the speakers not working in my laptop as a bunch of other people. I test everything and it says everything is fine. When I plug in the headphones they work fine but the internal laptop speakers dont make a sound.

Everything shows they are working but they are NOT. This thread is locked. You can follow the question or vote as helpful, but you cannot reply to this thread. I have the same question Lava K Replied on December 4, Let me know if that work. Good luck! Thanks for marking this as the answer. How satisfied are you with this reply? Thanks for your feedback, it helps us improve the site.

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Why do my computer speakers not work?

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See your browser's documentation for specific instructions. HP Customer Support. Select your model. How does HP install software and gather data? Are you working from home? Step 1: Restart the computer If there is no sound coming from the speakers or headphones on your computer, the issue might be caused by an application controlling that device and preventing other applications from using it.

Before attempting the other troubleshooting steps in this document, restart your computer, and then test the audio to see if the problem is fixed. Click the Troubleshooting and fixes tab, and then click Audio Check in the One click fixes section.

Click Nextand then wait for the audio test to complete. Review the test results on the audio and microphone diagnostic results display, and then click Test Audio. If sound is not heard correctly, click Unable to Hear Audio and then follow the on-screen instructions.

Step 3: Use the troubleshooting tool in Windows Run the audio troubleshooting tool in Windows to automatically fix common audio recording and audio playback problems with your computer.

In Windows, type find and fix audio into Search, or right-click the speaker icon on the taskbar and select Troubleshoot sound problems. Select Find and fix audio playback problems or Find and fix audio recording problems from the Search results. Select the device you want to troubleshoot, and then click Next.

Wait while the troubleshooter detects problems and makes changes or prompts you to make changes. When the troubleshooter is done, the Troubleshooting has completed page displays, listing any problems found and what changes were made to the computer. If a recommended action displays, select Apply this fixor Skip this step to continue to search for other problems. Step 4: Test external speakers or headphones If you are using external speakers, they might be faulty.

Try using another set of speakers, or a pair of headphones, with your computer. If the second set of speakers or headphones produces sound without problems, the first set of speakers is faulty. If the same audio problems are present in both pairs of speakers or headphones, continue to the next step. Step 5: Update the audio driver Use Windows Update to update the latest audio drivers available for your computer.

In Windows, search for and open Check for updates. Install any available updates. Advanced troubleshooting If the steps in this document did not resolve the audio issue, use the steps in one of the following documents for advanced troubleshooting procedures:. Select a location.


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